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Operational Readiness Basic Service Management Service models include Non-Functional Requirements Architectural standards include Operational Readiness . Design. Service added to Service Catalogue Service design includes NFRs for availability, data, operations management, continuity, supplier contracts Service Design specifies Operational Acceptance Criteria in conjunction with Operations ... BSM: Welcome to Basic Service Management Other Resources we provide to help you with Basic Service Management. (E.g. the Supplier Engagement Model presented at PINK15 conference) Links to resources on the internet. The book Basic Service Management, an affordable 50-page description (paperback or digital) of how to provide services - any where, any industry. Basic Service Management The IT Skeptic Basic Service Management is now available Written by the IT Skeptic!! This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms.

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